Suggested hacks: Get the version of Ooma service without your landline connected. This option is apparently not available to "white rabbits" so alternatively, disconnect your landline from the Ooma hub.
Use a separate "ooma Phone" connected to the Ooma hub. Use this phone for domestic long distance calls. Optionally, use a two-line phone to have access to your real PSTN line at the same time. Do not use a Scout, but rather connect all "ooma phones" to the Hub. Regardless, support doesn't seem to really understand the issue and definitely hasn't been able to fix it reliably.
I'm to the point I'm about ready to put everything back in the box and take it back to where I bought it until all of the bugs are worked out. I'd love to hear if anyone else is encountering this and if so if you've been able to get it properly corrected. We have identified a bug in the Ooma Office Manager where under a specific sequence of steps, the system may end up in a state where one of your extensions is in a permanent forwarding state when it shouldn't.
We believe that this happens when you change an extension from one type to another such as from a Base Station extension to a Linx or Virtual extension. Do you recall if you did this type of operation which an extension from one type to another?
If you delete the extension and recreate it without switching the type , you should not have this problem.
I know you said you tried this already, but we just rolled out an upgrade this morning and I will be curious if you can still reproduce the problem after you recreate the extension. On one of the extensions, I may have changed the type after first creating it, but I'm pretty sure I didn't do that on all three. This morning I did a test with the one extension that was linked to the mobile number that calls are still being forwarded to. I deleted the extension and then rebooted the base station and the linx device that was associated with that extension.
After doing that calls are still forwarding to that mobile number. You can learn more about the benefits of upgrading by viewing our Premier overview article. Calls can be forwarded to numbers in the U.
You cannot forward calls to international numbers from other countries. If Call Forwarding is not working properly, please check the following to make sure that you have set up the feature properly:.
A revolutionary smart phone for your home that frees you from expensive home phone bills forever. If you use the Call Forwarding option, only the forwarding number will ring. None of the other devices configured under the user will ring when calls are being forwarded until Call Forwarding has been turned off.
Spain English Call Forwarding. Select Country. United States. English French. English Spanish. United Kingdom.
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